Frequently Asked Questions
Everything you need to know about shopping with McGregor New York
What is the standard shipping timeframe for McGregor New York orders?
We offer standard shipping across the United States, typically arriving within 3-5 business days. Express shipping options are also available at checkout for those who need their fashion essentials sooner.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our online return portal to generate a prepaid shipping label and send your items back for a full refund or exchange.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide tailored to New York tailoring standards. We recommend measuring a similar garment you already own and comparing it to our size chart for the perfect fit.
What payment methods do you accept?
McGregor New York accepts all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer 'Buy Now, Pay Later' options through Klarna.
Are McGregor New York products sustainably made?
We are committed to quality and longevity. Many of our collections utilize organic cotton, recycled fibers, and ethical manufacturing processes to ensure your wardrobe is both stylish and environmentally conscious.
Can I track my order once it has been placed?
Yes. Once your order is processed and leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to follow your package's journey to your door.